Team: Streamline Voice Agents (Inbound & Outbound Automation)

This team builds and deploys AI-powered voice agents packaged with a real-time performance dashboard — a complete, one-stop solution for automating inbound and outbound calling at scale.

These aren’t “chatbots with voices.” They’re full-service voice agents that answer calls, make calls, qualify leads, schedule meetings, and push everything back into your CRM automatically.

Core Mission

To replace traditional call centers and manual phone operations with intelligent, autonomous voice agents that handle calls faster, cheaper, and more consistently — all while giving businesses full visibility into performance through a unified dashboard.

Core Stack in Play

• n8n / Make.com – Automate call workflows, CRM updates, follow-up sequences, and lead routing without human intervention.
• RingCentral – Telephony backbone for inbound/outbound call handling, voice routing, and call tracking.
• ChatGPT / Claude – Conversational intelligence for real-time, natural dialogue handling, summarization, and contextual understanding.
• Gemini – Predictive analytics: identifies optimal call times, lead quality trends, and conversion probabilities.
• Cursor – Builds and iterates the backend tools and integrations that connect voice agents to the dashboard, CRM, and analytics stack.
• Vercel Dashboard – The control center. Tracks call volumes, conversion rates, sentiment analysis, and agent performance in real time.

How It Works

1. Inbound Calls –
   • Voice agents answer instantly.
   • Use AI to identify caller intent, route or respond accordingly, and update CRM.
   • ChatGPT or Claude generate instant call summaries and flag follow-up actions.
2. Outbound Calls –
   • Agents initiate campaigns using CRM or funding-signal data.
   • Each call is personalized — pulling client details, fundraising activity, and intent data to tailor the script dynamically.
   • Missed calls or voicemails trigger automated follow-ups (email or SMS).
3. Dashboard Oversight –
   • Built on Vercel, the dashboard gives a complete overview of inbound/outbound volume, response times, conversions, and pipeline status.
   • Integrated analytics powered by Gemini highlight top-performing campaigns and underperforming lead sources.