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Chaplin

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Sales

Professional Journey

At Toast, I ensured seamless sales operations and customer lifecycle management by collaborating with the Sales, Customer Success, Finance, and Business Operations teams. My expertise in Salesforce, contract management, and process improvement enabled me to support stakeholders and customers efficiently, always striving for excellence and innovation.

Previously, I led sales and customer experience teams at Young Artiste, Featherlite, and Furlenco, consistently exceeding targets and building strong client relationships. My background spans B2B/B2C sales, channel management, project management, and data-driven strategy.

Business DevelopmentCustomer Relationship ManagementBusiness AdministrationBusiness Process ImprovementCustomer SatisfactionCustomer RetentionSalesLeadershipRecruitmentMarketingProblem SolvingGeneration of LeadsBusiness Lead ManagementSales ProcessesSales ManagementProfit-Based Sales TargetsRevenue GrowthEmployee Onboarding