Role DevOps
Overview
Vibe AI is an intelligent agentic teammate designed to streamline incident resolution, allowing engineering teams to focus on building rather than firefighting.
Key Features:
- AI-powered incident management
- End-to-end incident resolution
- Real-time troubleshooting
- Automated summarization and transcription
- High accuracy in incident resolution
Use Cases:
- Financial services incident management
- Media and entertainment service stability
- E-commerce transaction reliability
- Cloud service provider infrastructure maintenance
- High-growth SaaS incident response
Benefits:
- 85% reduction in mean time to detect/resolve
- 99.999% uptime for enhanced customer trust
- 30 hours reclaimed per engineer weekly
- Five times faster incident resolution
- Improved team efficiency and morale
Capabilities
- Continuously ingests and monitors alerts, logs, tickets, and chats across a customer's stack
- Automatically triages incidents and assigns priority based on multi-source context
- Synthesizes logs, tickets, and chat into concise natural-language incident summaries
- Generates root-cause hypotheses and suggests contextual remediation steps
- Drafts incident tickets and coordinates ticket lifecycle via integrated tools
- Sends notifications and coordinates responders across Slack and PagerDuty
- Searches and surfaces similar past incidents and relevant historical context
- Summarizes Slack/Teams threads and extracts actionable items for incidents
- Exposes RESTful API endpoints for programmatic queries (POST /api/chat)
- Uses token-based auth and supports Auth0 for org/admin onboarding
- Integrates with Jira to create or populate incident tickets
- Integrates with Datadog to ingest alerts and correlate log/metric context
- Offered as a SaaS/API agent and available via AWS Marketplace
- Returns JSON-formatted API responses containing human-readable summaries and agentId