Role Consulting, Project Management, Sales
Overview
Trace is an automation tool that streamlines workflows by intelligently routing tasks to the appropriate human or AI agent, enhancing productivity and efficiency.
Key Features:
- Automated task routing
- Drag and drop functionality
- Community-curated templates
- Real-time notifications
- Custom triggers
Use Cases:
- Streamlining customer support queries
- Automating repetitive administrative tasks
- Enhancing project management workflows
- Facilitating team collaboration
- Integrating various applications for seamless operations
Benefits:
- Increased team productivity
- Reduced manual workload
- Improved task accuracy
- Enhanced control over automation processes
- Faster project completion times
Capabilities
- Breaks multi-step workflows into discrete tasks and routes each task to a human or AI agent
- Instantiates workflows from built-in or community-shared templates inside dedicated workspaces
- Executes workflow steps in parallel to speed multi-agent processing and reduce turnover time
- Provides human-in-the-loop review, edit, and approval gates before automation steps run
- Supports Bring-Your-Own-Agent (BYOA) to plug third-party AI agents into workflows
- Offers prebuilt agents: Web Search and Text Processing plus Web Scraper and Email automation
- Integrates with Notion and Google Drive for content ingestion and file sync
- Stores and indexes files in Personal and Team Databanks with drag-and-drop upload and file-type limits
- Creates native Docs and Spreadsheets inside Trace workspaces as workflow outputs
- Runs automations via intelligent triggers and cron schedulers to start workflows automatically
- Routes outputs externally via connectors (send email, post to X/Twitter) and exports extracted data
- Captures audit logs, syncs permissions from source systems, and enforces role-based access control