Robylon

Robylon provides AI agents and expert human support to resolve 100% of customer queries, aiming for 90% faster resolution and 30% cost savings, offering scalable and effortless service.

Key Features:

• 99% Accuracy from Day 1 with human oversight and auto-correcting LLM audits.
• 90% Faster Deployment, live in 7 days, pre-trained on 10M+ queries.
• Flexible updates to responses, workflows, or integrations in minutes.
• Pay only for resolutions with transparent, per-query pricing, leading to 30%+ savings.
• Integrates with 40+ tools.
• Handles tickets via Email and automates web & in-app chat.

Use Cases:

• Brands and E-commerce Companies: Returns & Refunds (integrates with CRM and inventory systems).
• All Companies: Personalized Product Suggestions (based on customer preferences, purchase history, browsing behavior).
• SaaS Companies: Subscription & Billing Support (automates inquiries, management, payment status checks).
• All Companies: Resolve Payment Problems Instantly (troubleshoot failed payments, update methods, confirm transactions).
• Logistics: Track deliveries, automate shipment queries.
• Fintech: Resolve card issues and payment disputes.
• Gaming: Support login issues, purchases & bans.
• Crypto: Answer wallet, KYC & token-related queries.

Benefits:

• Resolve 100% of customer queries.
• 90% faster support.
• 30% cost savings.
• Scalable and effortless service.
• 99% accuracy from day one.
• 90% faster deployment.
• 100% less drama in deployment.
• No weird contracts or user licenses.
• 43% fewer repeat inquiries.
• 90% average CSAT.
• 93% improvement in resolution time.

• Resolves 100% of customer queries through AI and human collaboration
• Accelerates customer support resolution by 90% and reduces operational costs by 30%
• Integrates seamlessly with over 40 communication and support platforms, including WhatsApp, Telegram, Gmail, Discord, Zoho, Intercom, Freshdesk, and Zendesk
• Automates email ticket handling with AI-generated responses
• Manages web and in-app chat support autonomously
• Deploys customized AI agents within 7 days, leveraging pre-trained models from over 10 million queries
• Ensures 99% accuracy from deployment through 24/7 human oversight and auto-correcting LLM audits
• Facilitates real-time updates to response workflows and system integrations
• Optimizes cost efficiency through a per-query pricing model, billing only for resolved inquiries
• Reduces repeat customer inquiries by 43% and improves customer satisfaction (CSAT) to 90%
• Enhances resolution time by 93%
• Provides specialized support for e-commerce (returns, refunds), SaaS (billing, subscriptions), fintech (payments, disputes), gaming (login, purchases), logistics (delivery tracking), and crypto (wallet, KYC)
• Improves loan collections by 25% and reduces associated costs by 30% using AI voice agents
• Maintains compliance with SOC2, GDPR, and HIPAA standards